Fix a help article in every language
This guide follows one release to a fixed help article in three languages. The example uses Zendesk. The end of the page shows what differs for Notion, GitHub and Intercom.
The example
This is an example, not a customer result. A release raises export history from 30 to 90 days. Your article “Export your data” still says 30, in English, German and French.
Setup: the Zendesk card follows your repo under Help articles follow, and the article is watched. See Connect Zendesk Guide.
1. Amendary reads what shipped
Once a day, Amendary reads the repo’s new releases or commits, as set under What counts as shipped on the Repos tab. With a changelog URL, it reads each new dated entry instead. Only articles of destinations that follow this source are checked.
2. It finds the article and drafts the fix
It checks the English article, the source language, and finds the sentence the release made wrong.
Before: “You can export up to 30 days of history.”
After: “You can export up to 90 days of history.”
The fix links to the change that proves it.
3. It carries the fix into each language
- Amendary finds the matching sentence in German and French and proposes the same change.
- Code checks each one: the sentence must be found exactly once, and every number, version and name must be kept.
- In the Queue each language gets a row. A row that passes says Ready. One that does not says Check it or Not found, and the others still go.
4. You approve it
- Open the fix in the Queue. The card names the article and where it lives.
- Read the proof and each language row. Select Dismiss this language for any one you do not want.
- Select Update in Zendesk. The article and every Ready language are updated. A published language stays published.
5. Undo, if you need to
For 30 days, select Undo on the fix in the Queue. Amendary writes the old sentence back in each language it changed, unless someone edited it since. See Review and undo.
Follow the guide for your help center
What differs per destination
| Destination | Approve button | Languages |
|---|---|---|
| Notion | Update in Notion | One page at a time. Translations are not carried. |
| GitHub | Open pull request or Commit to GitHub | Every linked translation, in one pull request or commit. |
| Zendesk | Update in Zendesk | Every language, edited in place. |
| Intercom | Update in Intercom | Every language, edited in place. |
If no fix appears
Check that the article is watched and that its card follows the right source. A release that made nothing wrong drafts nothing. See Troubleshooting.
Try Amendary on your own help center
Connect Notion, GitHub, Zendesk or Intercom and pick the articles to watch. Your first check shows what Amendary would fix, with the change as proof.
Free for 14 days with no card, and every edit waits for your review. Or free forever with your own Anthropic API key. Code is never touched.